IT landscapes have evolved over time, encompassing a multitude of new technologies, systems, and applications closely intertwined with the existing "legacy" world, creating a complex ecosystem. The scarcity of resources, cost pressures and the quest for efficiency and automation pose additional challenges.
Our customers from industries such as banking, insurance and public services also face the task of meeting regulated risk management and cyber security requirements. This raises not only questions about how these requirements should be implemented, but also how this can be achieved in an operationally effective and cost-efficient manner.
Engaging an IT service provider has proven to be a reliable solution to meeting these multiple challenges. However, the outsourcing of IT services in an increasingly complex environment requires special care.
Our strenght lies in providing customised IT managed services that are specifically tailored to the needs of our customers in regulated and complex environments. For us, tailor-made means that we integrate seamlessly into our customers' organisation, provide individual IT services or take over the entire IT operation. On request, we use the systems, tools and processes of our customers and work together to increase the maturity level of the processes and systems.
Our approach is both collaborative and hands-on, which is demonstrated by our ability to carry out modernisation projects during ongoing operations. The focus of these modernisation projects can be, for example, on process optimisation within the meaning of the Minimum Requirements for Risk Management (MaRisk), BAIT (Supervisory Requirements for IT in Financial Institutions) or VAIT (Supervisory Requirements for IT in Insurance Undertakings), or on the modernisation of IT operations in preparation for the EU Digital Operational Resilience Act (DORA).